How a VeMatics installation fits together.

Customer interaction and payment

How someone starts a machine and pays for it. A site can offer one of these or several side by side.

• A central payment station

  One VeMatics station where a customer selects and pays for the whole site.

• A payment terminal in the equipment

  A payment terminal integrated directly into the machine, for installations where no central kiosk is needed.

• Mobile payment

  TikWash on the customer’s own phone, with or without a central station on site.

• Card and account payment

  VemaCard, used on a Payter payment terminal where one is fitted.

See the products

Payment and control hardware

The VeMatics unit on the site, where there is one. The range runs from a compact cashless system to a station that handles cash, and the choice follows the site rather than the other way round.

• Payment stations

  CP110, CP200, CP460, CP510 and CP600 — a compact cashless system through to cash handling and car wash control.

• Direct payment-terminal integration

  Where a central station is not wanted, the payment terminal goes into the equipment instead.

• Specialised units

  Token dispensing with the TK310, and cabin control with Easy SunManager, where the application calls for it.

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Machine and PLC integration

A payment has to end in a machine that actually starts. That step is an engineering question, and the answer depends on the equipment on the floor.

• Machine control

  Releasing a machine, a programme or a cabin once payment is confirmed.

• Programme selection

  Where the equipment offers several programmes, the choice is carried through from the payment step.

• The interface depends on the machine

  What a given machine or controller needs is established with the site. It is not assumed, and it is not the same everywhere.

Software and connected services

What a customer taps, what an operator manages and what runs inside the terminal come from the same team. How much of this layer a site uses varies.

• Customer-facing software

  The TikWash app, and the screen of the station itself.

• Operator-facing software

  Accounts, cards and settings, through the tools the installation supports.

• Remote management where supported

  Not every installation is connected. Where it is, the system can be reached without a site visit.

More about the software

Installation, commissioning and support

The system is installed and commissioned on site, not handed over in a box. Afterwards it is supported by the people who built it.

• Installation and commissioning

  Put in place, connected to the machines and brought into service on the site itself.

• Support

  Questions and faults go to the team that engineered the system rather than through a supplier chain.

• Further integration

  Sites change. Machines are added, programmes change, and the system can be extended where required.

Support