Token dispensing

TK310 — tokens and change for the car wash.

The TK310 is our current token dispenser for car washes. Customers pay with banknotes or coins and receive tokens, change or both, and the operator follows and manages the machine remotely.

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Where the TK310 fits

Car washes that work with tokens, in a unit built into the wall.

Car washes with tokens
Customers buy their tokens at the TK310 and use them at the car wash.
Built into the wall
The TK310 is a built-in unit, installed in a prepared recess.
The current model
The TK310 is the token dispenser VeMatics supplies today.

How the customer uses it

The customer pays in cash and receives tokens, change or both, as the operator has set it up.

Banknotes and coins
Payment with a banknote or with coins.
Tokens and change
The TK310 dispenses tokens, and change where the operator has set it up.
Tokens per amount
The operator decides how many tokens each amount buys.
Up to two token types
One or two kinds of token from the same machine.
Configurable language
The language is set per installation.

Two example set-ups: one token type with change in coins, or tokens only, without change.

Hardware

Cash handling, token dispensing and a cabinet built for an unattended car wash.

Up to two hoppers
Universal hoppers for change or tokens, each holding about 1,000 to 1,500 pieces.
Banknote reader
Self-centring note entry for notes up to €50, with a stacker.
Euro coin validator
Accepts euro coins.
Service display
An LCD display to view details and change settings. The TK310 has no touchscreen.
Stainless steel cabinet
A built-in cabinet, entirely in stainless steel, with a lock and a rear door.
Shielded power compartment
Power supplies and fuse sit in a separate, shielded compartment.

Remote management

The operator follows the TK310 live and acts on it without driving to the site.

Remote access and management
Through the operator’s remote-management website.
Remote token dispensing
Give a customer tokens from a distance.
Hopper reset
Reset a hopper remotely.
Remote restart
Restart the system without a visit.
Live reporting
All transactions and cash data, live, with the history on a secure website.
SMS problem notifications
For example when change or tokens are almost empty, or when the note reader or coin validator has a problem.
Operator settings
Tokens per amount, free tokens, and tokens dispensed automatically for a set amount.

Installation

What a site prepares before a TK310 goes in.

A prepared wall recess
The built-in cabinet goes into a wall with a recess prepared for it.
Clean, earthed power
An interference-free, well-earthed mains supply.
Internet connection
Required for remote management and live reporting.
SIM card
A SIM card for the SMS notifications.
Starting stock
At least 100 change coins, and 100 tokens of each type.

Technical facts

Confirmed facts about the TK310. The exact configuration is agreed per installation.

Applications: Car washes
Payment: Banknotes and coins
Hoppers: Up to 2
Token types: Up to 2
Coins or tokens per hopper: 1,000–1,500
Banknotes: Up to €50
Display: LCD service display
Cabinet: Stainless steel, built-in
Remote management: Token dispensing, hopper reset, restart
Notifications: By SMS, when there is a problem

Next step

Discuss a TK310 for your car wash.

Tell us how customers pay today and how many token types you use. We will look at what fits — no obligation.